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2 Ways How to shut down iPad when screen is frozen

In this article, we will guide you through the steps How to shut down iPad when screen is frozen.

iPads are excellent devices that offer a range of features and functionalities. However, like any electronic device, they may encounter occasional issues, such as a frozen screen.

When your iPad becomes unresponsive and the screen is frozen, you might wonder how to turn it off properly. 

How to shut down iPad the Normal Way

Before we delve into shutting down a frozen iPad, let’s briefly review the regular shutdown process for an iPad. This can be helpful to differentiate between a normal shutdown and one forced due to a frozen screen.

If you can not find the Power button, it is located on the top right corner of your iPad. Press and hold the power button. A pop up showing “slide to power off” option will appear. 

Simply slide it from left to right.  After a few seconds, the device will turn off completely.

What to Do When the iPad Screen is Frozen

If your iPad’s screen becomes unresponsive and you can’t perform the regular shutdown process.  follow these steps to force a shutdown:

Method 1 – Force Restart

Hold down the power button located on the top or right side of the iPad, along with the home button (for iPads with a physical home button) or the volume up button (for iPads without a home button).

Continue holding both buttons until you see the Apple logo appear on the screen.

The iPad will now go through the restart process. Once the Apple logo disappears, release the buttons. Your iPad should be functioning normally now.

Method 2 – Using AssistiveTouch (for iPads with non-functional physical buttons)

shut down iPad

If your iPad’s physical buttons are also unresponsive, you can use AssistiveTouch to force a shutdown. To do this,

Go to Settings > Accessibility > Touch >AssistiveTouch then toggle it on.

Access the AssistiveTouch menu: A small, customizable on-screen button will appear on your iPad’s display. Tap it to access the AssistiveTouch menu.

Trigger the shutdown process: From the menu, choose “Device” and then press and hold the “Lock Screen” icon until the “slide to power off” slider appears on the screen.

Slide to power off: Swipe the slider from left to right to power off your iPad. The device will shut down completely.


Experiencing a frozen iPad screen can be frustrating, but you now know how to handle such situations. By following the steps outlined in this article, you can safely force a shutdown on your iPad when the screen becomes unresponsive.

Remember to use the force restart method only when necessary, and take preventive measures to keep your iPad running smoothly in the long run.

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  1. Will force shutting down my iPad cause data loss?

    Force shutting down your iPad is generally safe and should not cause data loss. However, it's always a good idea to regularly back up your data to iCloud or a computer to ensure your important information is secure.

  2. What if my iPad remains frozen after a force restart?

    If your iPad continues to be unresponsive even after a force restart, there might be an underlying software issue. Try connecting your iPad to a computer with iTunes and perform a restore.

  3. How can I prevent my iPad from freezing in the future?

    Regularly updating your iPad's software and closing unnecessary background apps can help prevent freezing issues. Additionally, avoiding installing unverified apps and keeping your device storage space optimized can contribute to smoother performance.